Touch-Pay Advanced Instructions on Entering Transactions
Instructions for Option 3: Check (or EFT) transaction
1. Call Authorization Number: 1-800.... (will be provided)
2. System says "Welcome to Touch-Pay Advanced..." and gives you option for the type of transaction you want to enter. 
  • In this case enter "3" for Check Transaction

3. System says "Enter your Touch-Pay Advanced pin number, then press #"

  • Enter your assigned Touch-Pay Advanced pin number and press the "#" sign.

4. System says "Enter the customer's ABA routing number, then press #"

  • Enter the customer's 9-digit ABA routing number on the bottom of the check, then press the "#" sign. 

5. System says "Enter the customer's checking account number, then press #"

  • Enter the customer's checking account number on the bottom of the check, then press the "#" sign. 

6. System says "Enter the account street number or PO Box number, then press #"

  • Enter the customer's checking account street number or PO box number.  Example: If the customer's street address is "145 Main Street", you would enter "145", or if the customer's checking account address is "PO Box 9058" you would enter "9058", then press the "#" sign.

7. System says "Enter the account zip code, then press #"

  • Enter the customer's 5-digit checking account zip code, then press the "#" sign.

8. System says "Enter the customer's checking account phone number, then press #"

  • Enter the phone number associated with the customer's checking account, then press the "#" sign. (please enter numbers only, for example if a phone number is 777-888-9999 then enter "7778889999" into the system).

9. System says "Enter the transaction amount, then press #"

  • Enter the amount of the transaction using the "*" key on your phone as the decimal point separating dollars and cent's.  For example, if the transaction amount is $10.85 you would punch in "10 * 85". Then press "#".

10. The system will give you the transaction response (Approved or Not approved and the reason) as returned by your online payment gateway.

  • After the response is given press "1" to repeat the response code or "2" to return to the main menu.